I wrote a while back about the People’s Network Enquiry Service, a pilot chat-based reference service in England, staffed by public librarians. The service had a soft launch about 6 months ago. Today, Luke points out that Enquire was launched for real recently. More remarkably, around a third of library services in England are participating! Can you imagine if a third of all libraries in the US formed a dig ref consortium? Even a third of all libraries in any given state? What a pool of expertise! Also worth pointing out is the extreme grooviness of Enquire’s color scheme.