Publications

Books

Pomerantz, J. (in progress, anticipated 2015). Metadata. Cambridge, MA: MIT Press.

Lankes, R. D., McClure, C. R., Gross, M., & Pomerantz, J. (Eds.). (2003). Implementing Digital Reference Services: Setting Standards and Making it Real. New York: Neal-Schuman Publishers, Inc.

Magazine Articles & Blog Posts

Pomerantz, J. (2014, August 11). No Apologies. Inside Higher Ed Views.

Pomerantz, J. (2014, August 4). Taking Advantage of Librarianship’s Hidden Curriculum. UNBOUND.

Refereed Journal Articles

Arguello, J., Shaffer, K., & Pomerantz, J. (in progress). Recognizing Unresolved Issues in MOOC Discussion Forums.

Greene, J., Oswald, C., & Pomerantz, J. (under review). Predictors of Retention and Achievement in a Massive Open Online Course. American Educational Research Journal.

Oh, S., Yang, S., Pomerantz, J. P., Fox, E. A., & Wildemuth, B. M. (under review). Results of a Digital Library Curriculum Field Test. International Journal on Digital Libraries.

Pomerantz, J., Hank, C., & Sugimoto, C. R. (under review). The State of Social Media Policies in Higher Education. PLOS ONE.

Hank, C., Sugimoto, C. R., Bowman, T., & Pomerantz, J. (under review). Friend or Faculty: Social networking sites and dual relationships in higher education. First Monday.

Hank, C., Sugimoto, C. R., Tsou, A., & Pomerantz, J. (2014). Faculty and student interactions via Facebook: Policies, preferences, and practices. it – Information Technology. 56(5), 216-223.

Pomerantz, J., & Harvey, D. (unpublished). Preparing Students to Serve as Liaison Librarians.

Pomerantz, J. (2011). Identifying Reusable Resources in Digital Reference Responses. Reference & User Services Quarterly, 50(4), 366-378.

Pomerantz, J., Abbas, J., & Mostafa, J. (2009). Teaching Digital Library Concepts Using Digital Library Applications. International Journal on Digital Libraries, 10(1), 1-13.

Eakin, L., & Pomerantz, J. (2009). Virtual Reference, Real Money: Modeling Costs in Virtual Reference Services. portal: Libraries and the Academy, 9(1), 133-164. (preprint)

Pomerantz, J. (2008). Digital (Library Services) and (Digital Library) Services. Journal of Digital Information, 9(2).

Pomerantz, J., Mon, L., & McClure, C. R. (2008). Evaluating Remote Reference Service: A Practical Guide to Problems and Solutions. portal: Libraries and the Academy, 8(1), 15-30. (preprint)

Pomerantz, J., & Marchionini, G. (2007). The Digital Library as Place. Journal of Documentation, 63(4), 505-533. (preprint) (2008 Emerald Literati Network Outstanding Paper Award Winner

Pomerantz, J. (2006). Collaboration as the Norm in Reference Work. Reference & User Services Quarterly, 46(1), 45-55. (preprint)

Pomerantz, J., & Luo, L. (2006). Motivations and Uses: Evaluating Virtual Reference Service from the Users’ Perspective. Library & Information Science Research, 28(3), 350-373. (preprint)

Pomerantz, J. (2006). Google Scholar and 100 Percent Availability of Information. Information Technology and Libraries, 25(2), 52-56.

Pomerantz, J., & Stutzman, F. (2006). Collaborative Reference Work in the Blogosphere. Reference Services Review, 34(2), 200-212. (preprint)

Pomerantz, J., Luo, L., & McClure, C. R. (2006). Peer Review of Chat Reference Transcripts: Approaches and Strategies. Library & Information Science Research, 28(1), 24-48. (preprint)

Pomerantz, J. (2005). A Conceptual Framework and Open Research Questions for Chat-based Reference Service. Journal of the American Society for Information Science and Technology, 56(12), 1288-1302. (preprint)

Pomerantz, J. (2005). A Linguistic Analysis of Question Taxonomies. Journal of the American Society for Information Science and Technology. 56(7), 715-728. (preprint)

Lavender, K., Nicholson, S., & Pomerantz, J. (2005). Building Bridges for Collaborative Digital Reference between Libraries and Museums through an Examination of Reference in Special Collections. Journal of Academic Librarianship, 31(2), 106-118. (preprint)

Pomerantz, J. (2004). Factors Influencing Digital Reference Triage: A Think-Aloud Study. The Library Quarterly, 74(3), 235-264. (preprint)

Pomerantz, J., Nicholson, S., Belanger, Y., & Lankes, R. D. (2004). The Current State of Digital Reference: Validation of a General Digital Reference Model through a Survey of Digital Reference Services. Information Processing & Management, 40(2), 347-363. (preprint)

Pomerantz, J., Nicholson, S., & Lankes, R. D. (2003). Digital Reference Triage: Factors Influencing Question Routing and Assignment. The Library Quarterly, 73(2), 103-120. (preprint)

Peek, R., Pomerantz, J., & Paling, S. (1998). The Traditional Scholarly Journal Publishers Legitimize the Web. Journal of the American Society for Information Science, 49(11), 983-989.

Unrefereed Journal Articles

Pomerantz, J., Wildemuth, B. M., Oh, S., Yang, S., & Fox, E. A. (2009). Evaluation of a Curriculum for Digital Libraries. Bulletin of IEEE Technical Committee on Digital Libraries, 5(1).

Pomerantz, J. (2008). Evaluation of Online Reference Services. Bulletin of the American Society for Information Science and Technology, 34(2), 15-19.

Pomerantz, J., Oh, S., Yang, S., Fox, E. A., & Wildemuth, B. (2006). The Core: Digital Library Education in Library and Information Science Programs. D-Lib Magazine, 12(11).

Pomerantz, J. (2004). Question Taxonomies for Digital Reference. SIGIR Forum, 38(1), 79. ACM DL Author-ize service

Guest Edited Journal Issues

Pomerantz, J. (Ed). (2011). Digital Library and Digital Curation Education, Part One. Journal of Education for Library and Information Science, 52(1).

Pomerantz, J. (Ed). (2011). Digital Library and Digital Curation Education, Part Two. Journal of Education for Library and Information Science, 52(2).

Refereed Book Chapters and Monographs

Yang, S., Oh, S., Wildemuth, B., Pomerantz, J. P., & Fox, E. A. (2011). Educational Resource Development for Information Retrieval in a Digital Libraries Context. In Efthimiadis, E. N., J. M. Fernández-Luna, J. F. Huete, & A. MacFarlane (Eds.), Teaching and Leaning in Information Retrieval. New York: Springer-Verlag.

Pomerantz, J., Choemprayong, S., & Eakin, L. (2008). The Development and Impact of Digital Library Funding in the United States. In D. A. Nitecki & E. Abels (Eds.), Advances in Librarianship (Vol. 31, pp. 37-92). New York: Academic Press.

Yang, S., Wildemuth, B., Kim, S., Murthy, U., Pomerantz, J. P., Oh, S., et al. (2008). Further Development of a Digital Library Curriculum: Evaluation Approaches and New Tools. In D. H.-L. Goh, T. H. Cao, I. T. Sølvberg & E. Rasmussen (Eds.), Asian Digital Libraries: Looking Back 10 Years and Forging New Frontiers: 10th International Conference on Asian Digital Libraries, ICADL 2007, Hanoi, Vietnam, December 10-13, 2007 Proceedings (Vol. 4822, pp. 434-443). New York Springer-Verlag.

Yang, S., Fox, E. A., Wildemuth, B., Pomerantz, J., & Oh, S. (2006). Interdisciplinary Curriculum Development for Digital Library Education. In S. Sugimoto, et al. (Eds.), Digital Libraries: Achievements, Challenges and Opportunities. 9th International Conference on Asian Digital Libraries, ICADL 2006, Kyoto, Japan, November 27-30, 2006 Proceedings (Vol. 4312, pp. 61-70). New York: Springer-Verlag.

Pomerantz, J. (2004). A Repeated Survey Analysis of AskERIC User Survey Data, 1998-2002. In R. D. Lankes, J. Janes, L. C. Smith & C. M. Finneran (Eds.), The Virtual Reference Experience: Integrating Theory into Practice (pp. 11-41). New York: Neal-Schuman Publishers, Inc.

Pomerantz, J. (2003). Integrating Digital Reference Service into the Digital Library Environment. In R. D. Lankes & S. Nicholson & A. Goodrum (Eds.), The Digital Reference Research Agenda. Chicago: Association of College and Research Libraries.

Pomerantz, J., & Silverstein, J. (2003). Creating a System for Shared Information & Referral: The Importance of Ontology. In R. D. Lankes & C. R. McClure & M. Gross & J. Pomerantz (Eds.), Implementing Digital Reference Services: Setting Standards and Making it Real. New York: Neal-Schuman Publishers, Inc.

Peek, R. P., & Pomerantz, J. P. (1998). Electronic Scholarly Journal Publishing. In M. E. Williams (Ed.), Annual Review of Information Science and Technology (Vol. 33, pp. 321-356). Medford, NJ: Information Today, Inc.

Refereed Conference Papers

Greene, J., Oswald, C., & Pomerantz, J. (forthcoming 2015). Predictors of Retention and Achievement in Massive Open Online Courses: Student Characteristics and Motivation. American Educational Research Association 2015 Annual Meeting.

Shah, C., & Pomerantz, J. (2010). Evaluating and predicting answer quality in community QA. Evaluating and Predicting Answer Quality in Community QA. SIGIR ’10 Proceedings of the 33rd International ACM SIGIR Conference on Research and Development in Information Retrieval. New York: Association for Computing Machinery. ACM DL Author-ize service

Yang, S., Levy, J., Miller, K., Pomerantz, J. P., Oh, S., Wildemuth, B. M., et al. (2008, 13-16 June). Developing Educational Modules for Scholars and Migrating the ETD Guide into a Community Wiki. Paper presented at the Proceedings of the 11th International Symposium on Electronic Theses and Dissertations.

Pomerantz, J., Hank, C., McClure, C. R., Andrade, J., & McGilvray, J. (2009). A Meta-Assessment of Statewide Program Evaluations: Matching Evaluation Methods to Program Goals. In S. Hiller, K. Justh, M. Kyrillidou & J. Self (Eds.), Proceedings of the Library Assessment Conference: Building Effective, Sustainable, Practical Assessment, August 4-6, 2008 (pp. 273-281). Washington, DC: Association of Research Libraries.

Pomerantz, J., Haas, S. W., & Hecht, E. (2008). Identifying Reusable Resources in Digital Reference Answers. In Proceedings of the 71st Annual Meeting of the American Society for Information Science and Technology (Vol. 45). Columbus, OH: Information Today, Inc.

Yang, S., Levy, J., Miller, K., Pomerantz, J.P., Oh, S., Wildemuth, B.M., Fox, E.A. (2008). Two approaches to enhance the education for ETDs: Developing educational modules and migrating the ETD Guide into a community wiki. Paper presented at ETD 2008: The 11th International Symposium on Electronic Theses and Dissertations, Aberdeen Scotland, June 4-7, 2008.

Radford, M. L., Connaway, L. S., Pomerantz, J., Mon, L., & Janes, J. (2008). E-Valuating E-Reference: Transforming Digital Reference through Research and Evaluation. In Proceedings of the 71st Annual Meeting of the American Society for Information Science and Technology (Vol. 45). Columbus, OH: Information Today, Inc.

Pomerantz, J. (2008). Designing, Developing, and Evaluating an Interdisciplinary Digital Library Curriculum. In J. Selthofer, T. Aparac-Jelušić & M. Krtalić (Eds.), LIDA 2008 Libraries in the Digital Age (pp. 143-148). Dubrovnik and Mljet, Croatia: Faculty of Philosophy, University J. J. Strossmayer and Rutgers University.

Yang, S., Wildemuth, B.M., Kim, S., Murthy, U., Pomerantz, J.P., Oh, S., & Fox, E.A. (2007). Further developments of a digital library curriculum: Evaluation approaches and new tools. Asian Digital Libraries: Looking Back 10 Years and Forging New Frontiers, Lecture Notes in Computer Science, 4822, 434-443.

Yang, S., Oh, S., Pomerantz, J., Wildemuth, B., & Fox, E. A. (2007, 13-16 June). Improving Education and Understanding of NDLTD. Paper presented at the Proceedings of the 10th International Symposium on Electronic Theses and Dissertations, Uppsala, Sweden.

Pomerantz, J., Oh, S., Wildemuth, B. M., Yang, S., & Fox, E. A. (2007). Digital Library Education in Computer Science Programs. In R. Larson, E. Rasmussen, S. Sugimoto & E. Toms (Eds.), Proceedings of the 7th ACM/IEEE-CS Joint Conference on Digital Libraries (pp. 177-178). New York: Association for Computing Machinery. ACM DL Author-ize service

Pomerantz, J., Wildemuth, B., Fox, E. A., & Yang, S. (2006). Curriculum Development for Digital Libraries. In Proceedings of the 6th ACM/IEEE-CS Joint Conference on Digital Libraries (pp. 175-184). New York: Association for Computing Machinery. ACM DL Author-ize service

Fox, E. A., Yang, S., Wildemuth, B., & Pomerantz, J. (2006). Digital Library Curriculum Development: Enhancing Education and Comprehension of NDLTD. Paper presented at the Proceedings of the 9th International Symposium on Electronic Theses and Dissertations, Quebec City, Quebec, Canada.

Luo, L., & Pomerantz, J. (2005). Motivations and Uses: An Evaluation of Users’ Use of a Chat Reference Service. In A. Grove (Ed.), Proceedings of the 68th ASIS&T Annual Meeting: Sparking Synergies: Bringing Research and Practice Together (Vol. 42). Medford, NJ: Information Today, Inc.

Pomerantz, J. (2005). The Use of Electronic Resources by Digital Reference Services. In LIDA 2005 Libraries in the Digital Age (pp. 105-115). Dubrovnik and Mljet, Croatia: Faculty of Philosophy, University J. J. Strossmayer and Rutgers University.

Pomerantz, J., & McClure, C. (2004). Evaluation of a Statewide Collaborative Chat-based Reference Service: Approaches and Directions. In Proceedings of the 67th Annual Meeting of the American Society for Information Science and Technology (pp. 102-109). Medford, NJ: Information Today, Inc.

Pomerantz, J., & Lankes, R. D. (2003). Taxonomies for Automated Question Triage in Digital Reference. In C. C. Marshall, G. Henry & L. Delcambre (Eds.), Proceedings of the 2003 Joint Conference on Digital Libraries, May 27-31 2003, Rice University, Houston, TX (pp. 119-121). Washington DC: IEEE Computer Society.

Nilan, M., Pomerantz, J., & Paling, S. (2001). Genres from the Bottom Up: What Has the Web Brought Us? In E. Aversa & C. Manley (Eds.), 64th ASIST Annual Meeting: Information in a Networked World: Harnessing the Flow (Vol. 38, pp. 330-339). Washington D.C.: Information Today, Inc.

Pomerantz, J. (1997). A Few Tips About Purchasing Computer Hardware. In Massachusetts Continuing Legal Education, Inc., Hanging Your Shingle: Becoming a Successful and Ethical Lawyer-Entrepreneur: A Step-by-Step Workshop to Establishing, Marketing and Running a Law Practice (p. 95). Boston: Massachusetts Continuing Legal Education, Inc.

Refereed Conference Posters

Pomerantz, J., Haas, S. W., & Hecht, E. (2008). Identifying Reusable Resources in Digital Reference Answers. In Proceedings of the 71st Annual Meeting of the American Society for Information Science and Technology (Vol. 45). Medford, NJ: Information Today, Inc.

Pomerantz, J., Wildemuth, B. M., Oh, S., Yang, S., & Fox, E. A. (2008). Evaluation of a Curriculum for Digital Libraries. In Proceedings of the 8th ACM/IEEE-CS Joint Conference on Digital Libraries (p. 462). New York: Association for Computing Machinery. ACM DL Author-ize service

Luo, L., & Pomerantz, J. (2005). Motivations and Uses: An Evaluation of Users’ Use of a Chat Reference Service. In A. Grove (Ed.). In Proceedings of the 68th ASIS&T Annual Meeting: Sparking Synergies: Bringing Research and Practice Together (Vol. 42). Medford, NJ: Information Today, Inc.

Pomerantz, J. (2002). Question Types in Digital Reference: An Evaluation of Question Taxonomies. In E. G. Toms (Ed.). In Proceedings of the 65th ASIST Annual Meeting (Vol. 39, p. 542). Philadelphia, PA: Information Today, Inc.

Pomerantz, J. (2002). Question Types in Digital Reference: An Evaluation of Question Taxonomies. In Proceedings of the Second ACM/IEEE-CS Joint Conference on Digital Libraries (p. 404). New York: Association for Computing Machinery. ACM DL Author-ize service

Pomerantz, J., & Lankes, R. D. (2002). Integrating Expertise into the NSDL: Putting a Human Face on the Digital Library. Proceedings of the Second ACM/IEEE-CS Joint Conference on Digital Libraries (p. 405). New York: Association for Computing Machinery. ACM DL Author-ize service